FAQ

We proudly transport our guests in a New Mercedes-Benz Sprinter Van, comfortably seating up to 14 passengers. This isn’t just a ride — it’s part of the experience. With its spacious interior, smooth ride, and large windows made for admiring mountain views, you’ll journey in comfort and style as we wind through the breathtaking landscapes of the Rockies. Sit back, relax, and let the adventure begin!

We understand adventure often comes with a backpack — and you're more than welcome to bring one along! However, due to space and safety limitations, we aren’t able to accommodate bikes, paddle boards, or large equipment on board.

We understand that things don’t always go as planned. However, due to our carefully timed itinerary and multiple pick-up locations, we’re unable to delay departures. If a guest misses their scheduled shuttle, they will be responsible for arranging their own transportation to the next location or back to town. We kindly recommend arriving 10–15 minutes early to ensure a smooth and stress-free start to your adventure.

At this time, our Sprinter van is not equipped with a wheelchair lift, so full accessibility is limited. However, if a guest is able to board the vehicle with assistance and without the wheelchair, our driver will be more than happy to help in any way possible to ensure a safe and comfortable experience.

Yes, absolutely. We comply with all applicable laws and regulations, ensuring each driver holds the required licenses and is fully insured for your safety.

Only certified service dogs are permitted on board. We appreciate your understanding as we aim to provide a comfortable experience for all guests.